FAQ

Delivery is charged as follows: Up to 30kg – £5.95 Over 30kg will be charged at another £5.95 For any bulk orders that would need a pallet for shipping, please contact us so we can get a price for you as this will vary depending on the final destination address. Telephone 01491 834911
We accept all major credit and debit cards when purchasing online, or alternatively, you may use PayPal to complete your transactions.

Our courier delivery service operates on a next working day from dispatch basis. We send goods out Monday to Thursday so the last customer delivery day is on a Friday (excludes bank holidays and weekends).

We don’t like to ship for delivery on a Saturday just in case no one is in to receive the parcel or for some reason the courier does not make the drop and the goods sit in the Courier’s Depot all weekend.

We will ship for Saturday delivery if the customer requests it but at their own risk. We take no responsibility once the goods have been sent from our premises under these circumstances.

Once you have placed an order you should receive an order acknowledgement to the email given. Once we have received your order, we check stocks for your ordered product(s) and if in stock it will be dispatched the next day in accordance with our delivery policy.
If for any reason there is a delay, you will be notified by phone or email.
An invoice will be generated automatically and sent via email as soon as the order is completed.
We have now stopped doing custom mixes as we no longer have the time to be able to offer this service .
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